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Frequently Asked Questions



Q: Are the flowers fresh or silk? 
A: Our flowers are always freshly cut and we guarantee freshness for up to seven days.

Q: Do you do silk flowers also? 
A: Upon request we will arrange silk flowers.

Q: Do you only provide Roses? 
A: No. We do all flowers types.

Q: How many colors can I have in my order? 
A: As many colors as you would like.  You have the option of choosing from a wide assortment of colors, either by choosing one from the pictures on the Flowers link or by bringing swatches of the dresses so we can determine the right look.

Q: Will the price be different if I chose more than one color? 
A: It depends on the season and availability, but usually the price is a little higher for multi- colors.

Q: What is the pricing on set-up and delivery? 
A: The set-up and delivery fee for one site anywhere in the Cleveland area is $95 dollars.  The set-up and delivery fee for two sites is $129.  Other areas are based on distance and set-up requirements .

Q: What is the set-up fee for? 
A: Set-up is to decorate your ceremony site and reception hall with your flower arrangements and other essentials items for your wedding.

Q: Do you have references that I can contact regarding your work? 
A: Yes, please refer to the Clients Weddings pictures and Thank you Letters located on our website.

Q: Do you require a deposit? 
AYes, 50% of the order or $300 maximum.  Deposit is 100% refundable should you cancel your order given that you provide us at least six weeks notice.

Q: What type of payments will you accept? 
A: We accept Visa, MasterCard, Discover, Amex, personal checks, and Cash. 

Q: When is the full payment due? 
A: Full payment is due one month before the event.

Q: Can I pay in installments? 
A: Yes, we offer our brides installment plans.  However, the final balance is due 1 month before the wedding date.

Q: What is the cancellation policy? 
A: Ten weeks before the event in order to receive 100% of your deposit.

Q: Do you write a purchase order or contract? 
A: Yes. A purchase order will be available online for your viewing.

Q: How many days in advance can I order your service? 
A: A minimum of three weeks is required for orders larger than $500.  Please try to reserve your date as soon as you can, as our calendar year fills up quickly. 

Q: What is the smallest order you can do? 
A: The smallest order we accept is $100.00.

Q: I live out of town, what is the best way to work with you? 
A: We can process your order via phone, video chat or email.  Also, we always keep a comprehensive file of each of our brides on our website so you will be able to view your file at any time during the planning of your wedding. 

Q: Can I order the service without meeting in person? 

A: We can process your order via phone, video chat or email. 

Q: How do you match the bouquet wrapping material with my wedding parties dresses? 
A: We will need you to send us swatches of the dresses so we can match the dresses to the material we will use.

Q: Do you rent specialty vases? 
A: Our vases are free rental with purchased of the flowers arrangement.

Q: Can you provide off-season flowers?
A: Yes, however, it depends on the availability from our suppliers/growers.







Products | Photo Gallery | Flowers | Specials | Pricing  | Clients Pictures | Thank You Letters | Wedding Links

3090 Weymouth Road Medina, Ohio 44256